Marianne Chan Avatar

Marianne Chan

SECD Member at Large

Professional Engineer practicing in the Banking Industry using Lean/Six Sigma methodology to improve processes. Have volunteered with ASME through the Ontario Section, District B, Early Career Committee, Knowledge and Community Sector and the VOLT Academy. Currently serving as Member at Large on...
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experience

Senior Business Consultant  
CIBC, January 2015 to Present, Toronto, Ontario Canada
(Banking)
Sharing my passion for process engineering with the Credit Adjudication Operations team. Leading teams to improve process efficiencies and teaching best practices in Lean and Six Sigma through project work.

Committee Chair  
ASME (American Society of Mechanical Engineers), July 2012 to June 2014, Toronto Canada

Knowledge and Community Committee Chair, Representation and Governance

Process Engineering Specialist  
CIBC, January 2012 to Present, Toronto, Ontario Canada
(Banking)
Applying Lean/Six Sigma Methodology plus project management and people change management to improve processes in the banking industry for Retail Markets.

BCAM Project Lead/Senior Product Engineer  
Ericsson, January 2011 to January 2012

Leading process improvement projects, driving cost reduction initiatives, and resolving issues within the supply chain. I am the Resolver. If there is a problem, I am the one who is called to fix it.

BCAM Senior Product Engineer-Team Lead  
Ericsson, January 2010 to December 2010

Team lead for 3 Product Engineers. Responsible for delegating and redistributing work, understanding the needs of the team and providing solutions and resources, personally supporting component shortages and obsolescence in the supply chain for SMT components.

Product Engineer and CDMA LEAN Prime  
Nortel, June 2007 to January 2010

Process/manufacturing consulting, component engineering, supplier negotiations and Lean manufacturing activities

Supply Management  
Nortel Networks, August 2006 to June 2007

Managed contract manufacturers in Suzhou, China and Charlotte, North Carolina (USA) for 2 New Product Introduction projects. Conducted supplier negotiations with a Project manager that netted $3M in cost reduction. Managed inventory over several sites to support various builds.

Manufacturing Engineer  
Celestica Inc., December 2000 to July 2006

Provided manufacturing engineering support to JDS Uniphase (passive and active fiber optics), Cisco (optical), Sun Microsystems (desktops and servers), and Juniper Networks. Participated heavily in LEAN manufacturing events and conducted product transfers between Toronto, California and New Hampshire.

Manufacturing Supervisor  
Xerox, January 2000 to January 2000

Responsible for managing 25 unionized staff over 4 different manufacturing lines. Accountable for quality, output, work environment, efficiencies and employee morale. Produced work documents, provided training and worked with vendors to provide tools and supplies for the lines. Achieved improved quality and increased output by implementing Lean manufacturing techniques and cross training.

Sales Engineer  
HTS Engineering Ltd., January 1996 to January 2000

Built relationships with our clients to understand their needs. Worked successfully with vendors through building rapport and some negotiation to ensure a smooth delivery from order entry to site installation. Visited work sites to assess project scope. Responsible for providing technical guidance, submitting quotes, entering orders, following up and resolving issues with order/delivery.

education

University of Toronto  
Bachelor of Engineering, Mechanical Engineering, Sep, 1993 to Jun, 1998


Awards

Dedicated Service Award 2009